Trend micro not updating windows 8

We are already aware of the issue and rest assured that we have dedicated team working on it. Trend Micro Home Users Community Hi @pauljean, Thank you for posting your concern here.

Please know that we have just release a hotfix for Windows 10 Creators Update.

Microsoft and trend micro reported a compatibility issue with Office Scan and Worry-Free Business endpoint security software.

So Microsoft has blocked the updates for these users.

With regards to your case, let us verify first if your computer has successfully upgraded to the Windows 10 creator update.

To do that, (1) type in winver into the Cortana search box and (2) select the first surfaced result. Once you've confirmed the Windows version, please download the latest Trend Micro program version from our download center and install it on your computer.

All new Trend Micro products use a new multi-digit format for displaying the numbers of pattern files.

A report about this error has been sent to the webmaster. If you got here by typing an address into your browser's address window, please check your spelling."Why is it so difficult to provide good advice.

We sincerely apologize if this has caused any inconvenience but you may try to manually upgrade your Trend Micro Antivirus Security to the latest version by following the steps on this link: Upgrading Trend Micro Antivirus Security to the latest version Thank you so much for the patience and please let us know how this goes. Trend Micro Home Users Community Thank you very much for your quick reply.

As you can see, I have already installed Build 1703.

My Trend Micro keeps wanting to update after it has already, it ask me to reboot and so I do, a few hours later or the next day it pops up a message asking me to click yes to update it but I don't because when I go into the about the software tab, it tells me that I am running the latest version..I think it may be a scam, than hours later or the next day, it tells me it installed (without me saying too) and tells me I must reboot to allow the update to finish.

I do and 10mins later, popup window opens asking me to give permission to let it install the latest version again, yep about tab shows I already have it again....aauuuhhhh think its time to change Anti Virus, what has happened to Trend Micro, you guys use to be cutting edge when vista came out...

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  1. For this reason, we also have apps you can download, including an Android app that we have fine tuned to work as perfectly and awesomely as possible, as far as we can tell at least.